Bruce Mullan – CEO, The Purpose Driven Group
Map the customer journey, quickly identify gaps and ensure you have the right people, processes and systems in place to support your customer journey.
Bruce Mullan is CEO and Founder of The Purpose Driven Group – a boutique management consultancy dedicated to the for-purpose sector. They apply corporate strategies to help for-purpose organisations grow in a sustainable way whilst fulfilling their purpose. Previously, Bruce, a former consultant with PWC, provided consulting services over many years to large corporate organisations in Australia, New Zealand, North America, Asia and the UK. To date, Bruce and the Purpose Driven team has helped charities, community care organisations, disability care providers, aged care providers and like-minded organisations to optimise their people, processes and business systems to improve performance and deliver better outcomes.