James Beck, Managing Director – Effective Governance
An organisation’s identity will always be defined by its people — especially when it comes to creating a customer-centric culture. James will look at the role of the board in people risk, and what the board can do to make customer-centricity a part of the organisation’s culture.
James leads the team of governance professionals at Effective Governance. He has substantial experience in delivering governance, strategic and risk solutions to address requirements of listed, private, not-for-profit, government and family business clients. As a partner at PricewaterhouseCoopers, he previously held the role of Education Leader for 5 years. James is a nationally accredited facilitator (FILP), conference speaker, author of numerous governance papers, and co-author of Directors at Work: A Practical Guide for Boards.